It is very important to know that when you book a boat from us, you agree to our terms and conditions. We will do our best to provide high-quality services for boat hire, but sometimes things can go a bit different from what we planned.
For example, if the boat has a mechanical failure, we will try to replace the boat with another one. Or if we don’t have another boat available, we will return your deposit.
The customer agrees and accepts:
In very rare cases we have to cancel a rental, due to strong winds or heavy rain. We will always offer you to take the boat on a different date. If that is not possible, we will refund the booking fee in full minus processing fees.
A booking made online is subject to Our Terms & Conditions. Up until 11 days prior to the rental date bookings will be fully refunded*, with the exception of Paypal / Stripe fees. All cancellations within 10 days prior to departure are non refundable.
*All refunds will be issued within 14 days.
Only in case of heavy winds or heavy rain we will change your date to a day that you can do the tour Or refund you the money in total minus processing fees.
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